Click the Buy online button to purchase.
Email us the serial number and a registration key will be sent to you within 12 hours.
Enter the key and press the Unlock button

Follow these steps to send your first message with Multiemail

First you will need to set the following email preferences:

-Return Information
-Email Server Information

In order to find your SMTP server name, the best way is asking your ISP, who will provide you

the correct SMTP server name You can also try to find it on your email client (MS Outlook or

Outlook Express). In MS Outlook and Outlook Express: Go to the

Tools | Accounts | Properties | Servers menu.

Copy the value in the "Outgoing mail (SMTP)" field and do the following:

1. Press the Server Info/Options button in the main window. On the Server Configuration

tab enter your outgoing mail server, or SMTP server name. In the Return Address field,

2. enter your email address to ensure message delivery. Click the Save Changes button to

save the settings and exit.

3.Select a group by clicking on it, or click the Groups icon on the tool bar. Click the

File/Import List on the main menu and select a source of your mailing list. Click the

New Message icon to compose a message. Enter a subject and message and press the

Send button

Server Configuration

You MUST enter your server information before sending messages:

1. Connect to the Internet and start the Multiemail program.

2. Click the Server Configuration/Options button on the main screen.

3. On the Server Configuration tab, enter your outgoing mail server into

the SMTP Server field.

4. In the From Address field enter your e-mail address. Most mail servers

require a valid "from" email address to deliver the message.

The server name and your e-mail address are required for the

program to run correctly. You can press the Load DNS button and

Multiemail will try to automatically fill in the SMTP mail server for you.

However, if Multiemail cannot automatically detect those settings you will

need to fill in the information manually. If you need help finding the name

of your SMTP mail server, contact your Internet Service Provider (ISP), or

your system administrator.

5. Click the Save Changes button

Important: If your PC is connected to a private network, Multiemail

recommends you to use your SMTP server name instead

of a DNS number.

5. Other options on the Server configuration form are:

E-mail Setup

E-mail settings options:

1. Click on the Server/Info Option button

2. On the E-mail Setup tab you will find the following options:

To set the timer for incoming emails, check the box (as shown) and enter the number of minutes.

Request a return receipt from all recipients
If you want to know whether your recipient has received the e-mail message, use this option.

You will receive a conformation e-mail that your message has been received.

Sending Delay option:

When you are sending large amounts of emails trough SMTP server, in some case the server

become overloaded. For this reason we suggest you using the “Sending Delay” feature, to prevent

causing yourself problems with your ISP, for overloading their server. You can set the delay length,

and how many emails to send before pausing.

Login (Optional)

Some Outgoing SMTP servers require authentication (username and password) so you may need to ask them for

the authentication information as well as the name of their SMTP Server

Signature

The Signature is a few lines of text that will be added to the end of each email sent. The signature can

contain text, web addresses, or anything else you care to put. To use this option type the text in the field

above and press Insert/Signature on the Message editor form. This text is stored and reusable, until you

decide to remove it.

Timer settings for incoming mail

Select the check box if you want Multiemail to perform an automatic send/Receive.

In the list box to the right you can specify the time interval in which the send receive

is to be repeated.

Assign Group Names

After filling out the SMTP Server information do the following:

1.       Click on Tools and select Change Group Name

    2.       A dialog box appears that allows you to change any or all group names.

    3.       Press the Save Changes button to confirm all changes.

You will be automatically returned to the main screen and the new group name will be added

to the list. Repeat this process to add groups as needed (up to 6).

Adding the records

1. From the main screen select a group to add e-mail addresses to.

2. Press the Add record button

3. Fill in the form with all known information. For best results you should

have at least the name. That allows you to use the customized mailing

features of Multiemail.

4. When you are done with the first record, press the Save button.

Repeat the process for each address.

To see how to load entire list of addresses you will need to refer to the
topics covered in the sections:

Import List from File

Import from MS Access database

Import from MS Outlook

Removing unwanted domains

To prevent the program from sending any e-mail messages to e-mail addresses which

contain a domain mentioned in the domain list such a "mil" "gov" "org" Just type in

the domain or word you wish to remove and click the Remove button at the bottom

of the screen.

This is useful for keeping unwanted addresses out of your email lists. However, Multiemail

is not responsible for any lost data.

Deleting Email Addresses from the database

There are two different ways in which you can delete records from the database:

1. Click on the address from the Multiemail list manager

2. Click on the Delete Record button then click on OK button to confirm the deletion.

If you need to search for an e-mail address to delete it:

1. Click on the Find Contact by E-mail button.

2. Enter your contacts e-mail address then click on the Delete button to erase the record.

Importing the list

Importing the list from text file to the Multiemail Database:

To load a mailing list from a text file:

1. Click on File from the tool bar, select Import List, then From Text File To

and select the group.

2. Select the file to import and click the Open button.

The file must be in .txt format. You can then add or delete addresses from

imported address list.

Importing the list from MS Access Database to the Multiemail Database:

To load the database fields (Name, Address, E-mail…) from your MS Access database

to the Multiemail database, do the following:

1. Click on File and select Import List. Then From MS Access Database.

2. Select the database file you wish to import and press Open. After that an Import

database window will open. The left side of the window represents your selected

database, and the right side of the window represents the Multiemail database.

3. On the left side of the window all the fields of your database will be shown

(for example: Name, Address, e-mails etc.)

4. On the right side select the group to transfer your data to.

5. Click on the information on the left list (Name, email etc.), drag and drop it to the

corresponding field on the right side. You can drag and drop as many times as required.

IMPORTANT Do not release the left mouse button while transferring information from

one list to the another.

6. After you have completed the drag and drop transfer, click on the Transfer Data

button to complete the process.

All content from your database will be automatically transferred to the Multiemail

database for instant use.

Important: If you are working with lists over 30,000 e-mails, please be patient while

the e-mails are being imported.This will only take a few minutes.

Duplicate addresses will automatically be deleted.

Importing a List from MS Outlook

This option allows you to import all your contacts from MS Outlook into the Multiemail database.

Before to start this process, run your MS Outlook program. Click on the File/Import List/From

MS Outlook (contacts) to and select one of the six groups. If you get the following message

<A PROGRAM IS TRYING TO ACCESS E-MAIL ADDRESSES YOU HAVE STORED IN OUTLOOK. DO

YOU WANT TO ALLOW THIS?>. Select the checkbox <ALLOW ACCESS PER 1 MINUTE> and then

press <Yes> to import all your contacts into the Multiemail database."

Creating a Text Message

You can create a text email message using the Message Editor window in

Multiemail program.

To create a plain text message:

a) Select a group to send to, then click on New Message to bring up the m

message editor.

b) Enter the subject line and compose the message.

You can also load the message from a file.

To load a message from the file:

a) Click on the File from the toolbar menu.

b) Select the Open menu.

c) Select the Text file menu.

d) Find your file and click the Open button.

Creating a simple HTML Message

Select a group, then click on New Message to bring up the message editor.

Enter the subject line and press the file menu.

1. Click the Open/ HTML Message menu on the toolbar and select the file to open.

2. Press the message Preview tab.

Creating a customized Text Message

You can insert all your database fields into the body of your email message.

To create a customized text e-mail message:

1. Click on the New Message icon on the toolbar, and the Message Editor Window

will open.

2. Enter your Subject line.

3. Add some text to your message, if it is not there already, or load it from the file.

-To load a message from the file:

a) Click on the File menu from the toolbar menu.

b) Click on the Open button.

c) Select the Text file menu.

d) Find your file and click Open

4. Position the cursor in the message at the point where data should be inserted.
5. Click the field name that you want, in the Field list on the top right-hand corner,

It will look like this: [[Name]], [[LastName]], [[E-mail]], [[ExtraRecord]]

When you preview the message Multiemail replaces the field names with the data from

your records. Each customer will receive an e-mail with their personal information in

the message. For Example: [[Name]] [[Last Name]] will look like: John Smith after the

e-mail has been sent.

Be sure that all the records in the mailing list contain data in the field that you choose.

If a record does not contain data in the field, the email displays blank space instead of

information.

The procedure above you can use to customize the body of the message and

subject line in your Text or HTML message (see picture below).

Creating a customized HTML Message

Creating a customized HTML message with MS Word or MS Front Page

1. Open MS Word or FrontPage program, and click in the File/New menu.

2. Copy and Paste the text below into the MS Word/FrontPage document.

+++++++++++++Message body start++++++++++++++++++++++++

Name [[Name]] [[LastName]]
Address [[Address]]
Email [[Email]]

Hi [[Name]],

Here is your bank account information
Account Number: [[ExtraRecord1]]
Account Balance: $[[ExtraRecord2]]

Thank you for your time. please contact us if the above information is incorrect.

++++++++++++Message body end+++++++++++++++++++++++++

3. Click on File/Save As

4. Enter a file name (sample) and click on the Save button.

5. Make sure it is saved in Web page format(*.htm *.html)

6. Go to the Multiemail Main screen.

7. Click the Add Record button to add customer info in the database - for example:

a) In the field Name insert: Joe

b) In the field Last name insert: Doe

c) In the field Email insert: sample@e-mail.com

d) In the filed Address insert: 213 Street Small Wile, OH 12345.

e) In the field ExtraRecord1 insert number: 1234-1234-1234-1234

f) In the filed ExtraRecord2 insert: 1234.56.

g) Click the Save button.

Select a group to send to and follow the steps below.

1. Click on the File menu, then select the New Message menu.

2. In the New Message form, click on the File/Open/HTML message menu.

Preview

Only the following fields can be customized, and inserted into the message:

- Salutation

- FirstName

- LastName

- JobTitle

- Company

- Address

- City

- State

- Zip

- PostalCode

- Country

- Phone

- Fax

- Email

- WebSite

- ExtraRecord1

- ExtraRecord2

- ExtraRecord3

- ExtraRecord4

Editing the source of your your HTML message

1. Click on the New Message icon on the toolbar, and the Message Editor Window will open

2. Enter your Subject line

3. Enter your message or load it from the file

To load a message from the file:

1. Click on the File menu, then select New Message

2. In the New Message form, click on the File menu

3. Select Open

4. Select HTML message

5. Find your already created HTML file and click on Open

To customize your e-mail, you can do the following:

1. Insert the cursor in the text at the point where you want the field data should be inserted.

2. Click the field name that you want from the list on the top right corner (Name, LastName, E-mail, ExtraRecord...)

3. The customized information will be pasted automatically into the message.

When you preview the message Multiemail replaces the field names with the data from

your records. Each customer will receive an e-mail with their personal information in

the message.

For Example: [[Name]] [[Last Name]] will look like: John Smith after the e-mail has

been sent. Be sure that all the records in the mailing list contain data in the field that you choose.

If a record does not contain data in the field, the email displays blank space instead of

information.

4. Click on Preview tab to preview your message.

Customized Subject Line

To use the Customized Subject line option, do the following:

1. Enter some data in one of the six groups (Email, First Name, Last Name...)

2. Click the New Message icon on the MultiEmail Main screen

3. Place the cursor in the Subject Line field.

4. Click on one of the fields from the list box in the upper right hand corner.

5. Press the Preview tab to see customized subject line

Customized Reply address

This option is useful if you want to have different reply email addresses for every record, or for the group of records. If some of your records require a different reply email address, enter reply email address in the field (as shown on the picture below) and check the box next to this field.

Using a Filter to send Messages

This option allows you to send e-mail messages to specific addresses based on multiple

criteria, such as text contained in a field. The filter searches your records, and sends the

messages only to those records that have met the filter criteria. For example, if you want

To send a message only to recipients in California:

1. Select the State filed from the dropdown menu.

2.Turn the filter On by selecting "=" in the Filter box.

3. In the box on the right side of the Filter box insert the word CA.

The program will search all records and send the message only to those in CA. The most

powerful is the filter "Like" in combination with (wildcard *). For example, if you want

to send a message only to the recipients where area code is (260), select the following

rules <Phone Like 260*> (see picture above). The wildcard sign * can be used at the

beginning of the word, as well as in the middle of the word or number.

To activate the filter:

Use the pull-down menu to select the database field (State, First Name, Last Name, Zip...) on which the rule will operate.
Select the comparison operator (=, <, >, <>, =>, =<, Like) from the second pull-down menu.
Enter the keyword in the box on the right side.

Sending mail

Either before or after you create your e-mail message, you can set the number of e-mails that will

be sent. To set this number do the following:

1. On the Multiemail Main screen open the Options menu and click the Send From e-mail #.

Enter the number of e-mails in the field on the bottom.

(This number must be less than the total number of your e-mails in the selected group).

Sending a Web page

To send a Web page in your e-mail message you must have a full URL of the page you

want to send, for example: www.multiemail.com/Example.htm or www.99h.com

(see the picture below).

To open a web page in the message editor form:

1.Insert a URL of the page you want to send in your email message .

2.Press the Go button to retrieve a web page from the Web.

3.Press the Preview Tab to see how the message looks like.

4.Press the Send button.

NOTE: These procedures only work if you are browsing the Web page from the internet.

Send a message with the attachment

There are two different ways in sending email with attachments.

1. The same attachment for every record in the database.

In this case, every record in your database will receive the same attachment. To send an attachment,

go to the Message editor. Click on Insert/File (Attachment) to insert more than one attachment, just

press the Insert/File (Attachment) menu again.

2. Different attachment for every record in the database

In this case, every record in your database can receive a different attachment. To send different attachment

for every record in the database browse the file you want send and check the box next to the attachment field.

To insert more than one attachment, just press the Browse button again

Subscribe/Unsubscribe option

To Activate the Subscribe Processing:

1.Check the box Activate Subscribe Option.

2. enter the keywords for every group and press the Save Changes button.

To Activate Unsubscribe Processing:

1. Check the box Activate Unsubscribe Option.

2. enter the keywords for every group and press the Save Changes button.

Important: Email messages downloaded from the server by your default email client will

not be available in Multiemail program. We recommend that you occasionally check for incoming

subscribe/unsubscribe requests in Multiemail program before you download messages by reading

mail in your default email client.

Auto responder

Auto responders allow you to set up multiple responses and manage who gets them

by specifying criteria. Any incoming message that matches the criteria set for one of

your auto responders is sent an automatic reply to the sender with your text.

The program includes two different auto responders. The first one automatically replies

to the reply email address, while the second one replies to the email extracted from

the body of the email message.

To start using the Auto responder:

1. Press the Add keyword button, enter the keyword (for example "Notification of Payment Received"),

2. Type the reply message in the message window on the bottom, and press the Save button.

To stop tracking emails for a specific keyword, just click on a keyword in the list, and

uncheck the box in the upper left corner.

Undeliverable Messages

Undeliverable messages result when a server receives mail addressed to nonexistent

recipients. Multiemail automatically separates bounced addresses, which means that

your mailbox won't be flooded with undeliverable mail. A high volume of undeliverable

mail can overload your mail server and put you in the trouble with your ISP. You can

remove those addresses automatically from the list and from the server.

To remove nonexistent email addresses from the list or from the server:

1.Click the Undeliverable messages tab

2.check the Watch for undeliverable messages box in the upper left corner.

Statistics

To keep the track of sent messages you can use the Sent messages log:

1. Click on Tools

2. Click on Sent Messages and an e-Mail report window will open.

3. If you have sent any e-mails, it will show them in the Sent Messages list.

Each time a message is sent, the following data is being recorded: Date, Time, Number of messages sent,

Subject, and the Group name. This is done automatically.

In the statistics window, Multiemail keeps track of the following information: Subscribe requests,

Unsubscribe requests, Returned messages, and the statistic of sent messages.

Auto Shut Down

This is a great option when sending a large amount of messages. This permits

the computer to run unattended.

1. Click on the Automatic Shutdown icon in the toolbar.

2. The Auto Shutdown window will open and it has 3 buttons (Activate,

Deactivate, and Exit).

3. To activate Automatic Shutdown click the Activate button.

After all of your e-mails have been sent, your computer will shut down

automatically. After you start up the computer you can resume the e-mail

sending process from the same position where it has been stopped.

4. To deactivate, click the Deactivate button.

Caution: Automatic shutdown is without WARNING. Close all programs before

pressing the Activate button.

Embedded Images

You can use this feature if you don't have a server to upload your files to:

To use this option do the following:
1. Create an HTML message in MS Word or MS Front Page.
2. Insert your pictures and press Save As (Web Page).
3. Open the created message in the Multiemail Message Editor.
4. In the Message Editor click on File/Open/HTML message.
5. Click on Insert/Pictures, and a new window will open.
6. Find the picture and click the Open button.
7. Repeat step 5 and 6 for every picture in your message.

It will looks like this:

Every name of the file is divided by (;)

8. In the Message Editor window, for every picture included in the message, you will find

HTML source code that looks similar to this:
<img border="0" src="c:/My Documents/MyFirstImmage.jpg">

All you have to do is replace the above portion of HTML code to this one:

<img border="0" src="MyFirstImmage.jpg">

9. Send a test message to see if all pictures are included properly in the message by pressing the Send button.

Note: Some email services do not allow embedded images to be added in email. If yours does not,

there is one option left; you have to transfer all your pictures on the web (your server) and convert

your HTML code from:

<img border="0" src="c:/My Documents/MyFirstImmage.jpg">

<img border="0" src="http://www.yourserver.com/MyFirstImmage.jpg">

This option is widely used and we recommend using it.

The links for Subscribe/Unsubscribe requests

In the server configuration form you can generate the links for subscribe or unsubscribe

requests for all six groups. To do that enter your email address in the <Email Address>

field and press the Generate Links button. The program will create automatically 6 different

links for six groups. Press the Save Changes button to save the data. To insert a link in

the message - Open an HTML message place the cursor on the last line of the HTML code

and press the <Insert/Link for Subscribe Req.> menu on the message editor form. This link

will look like this:

To subscribe to our newsletter please click here or send an e- mail message with the word

SUBSCRIBE-6 in the subject line to:info@multiemail.com in your email message.