The most likely reason that prevents
MultiEmail from sending emails is using the wrong SMTP server name in your
server configuration. The second most common cause is using an improper
return email address. Some email servers require the use of a return
address that is the same domain as your ISP mail server, and it does not
allow you to connect directly to the recipient’s mail server.
Additionally, some antivirus programs and
lines with firewalls can cause problems with sending the messages. You
will need to contact your system administrator to reconfigure the firewall
or antivirus program.
These problems are generally the only reasons
why MultiEmail will not send email. This software is one of the most
sophisticated of its kind and it is used successfully by thousands of
satisfied customers around the world.
If we did not provide a satisfactory solution on this page, please email
support@multiemail.com
Run-time error 429
If you recently updated your Windows you may
get a run-time error 429.
Workaround:
You have to go to
our web site, download and install the program again
http://www.multiemail.com/multiemailserverwp.exe
This error
came up after a release of a new MS windows update last month. This update
deleted an ActiveX control needed for Multiemail to work correctly. Make
sure you save your database file before you remove the old version of the
program.
|